Refund Policy

 Money Back Guarantee - You can cancel your subscription at any time via email for a full refund on all unmailed issues, no questions asked! We process all refunds within 2 business days; however, it can take up to 2-4 weeks to see the refund on your bank or credit card statement (depending on your bank or credit card provider).

To cancel or talk to our customer service representatives, please contact:

Customer Service and Subscriptions (USA and Canada)

Toll Free Phone: 1-866-247-2802
Direct Phone: 1-785-856-3080
Fax: 1-785-856-3084 
Email: cs@ubuntu-user.com 

Customer Service and Subscriptions (all other countries)
Phone: +49 89 9934 1167
Fax: +49 89 9934 1198
Email: subs@ubuntu-user.com